What Is Home Depot’s Return Policy? What You Should Know

With far more than 2,000 merchants throughout the US, Canada, and Mexico, House Depot is 1 of the most common house improvement merchants. It was founded in 1978 and an average retailer measures much more than a hundred,000 square feet. As properly as providing brand-named items, the firm also sells a great assortment of its possess traces and items, and as effectively as becoming popular for its usually minimal charges, Home Depot also features a generous return plan on objects bought from the retailer or online.

Study on to locate about this policy and what you want to do in get to exchange your item or get a refund for the purchase.

Home Depot’s Return Policy

The company’s common return coverage is that if an merchandise is unopened or new it can be returned inside one hundred eighty days for a refund or exchange. If you utilized one particular of the company’s personal credit rating playing cards or a Property Depot account, you get 365 days from the day of buy to initiate a refund. As is common, any refund will be returned by way of the first payment method, so if you paid making use of a credit rating card, the funds will be refunded to that card.

Returns Without a Receipt

It could even now be feasible to return an merchandise to Home Depot if you have dropped the receipt. A store staff will consider to discover particulars of your purchase and, if identified, you should be capable to receive a entire refund. If the purchase are not able to be located, you may nonetheless be in a position to get shop credit history which will be compensated as a reward card.

How To Return Items

There are several ways that you can return a Home Depot item:
  • In person – Take your item into the store you bought it from, or another store, along with your receipt. If the purchase was made using store credits or you do not have a receipt, make sure you take a driver’s license or other photo ID with you.
  • Via home collection – Home Depot offers a home collection returns service. Call customer support and speak to one of their advisers, who will arrange for UPS to collect the item.
  • Via the Home Design Center – If the item was purchased via a Home Design Center, you can and should return it to the same. Items bought in general stores and online cannot be returned to this location, and Home Design Center purchased items cannot be returned to normal Home Depot stores.


There are some exceptions to the normal 180-working day return policy. Furnishings, rugs, some gasoline-driven gear, generators, and consumer electronic devices have a 30-day return policy and all products purchased at the Home Design Middle have a ninety-day return plan.

What Is Home Depot’s Return Policy? What You Should Know
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Does Home Depot Have a Strict Return Policy?

Residence Depot’s return plan is generous in contrast to a great deal of other merchants, and personnel colleagues will typically do what they can to assist, no matter whether you have a receipt or not, and even if the product has been opened but you have a authentic purpose for the return. At the really least, you could be in a position to get retailer credit history, so it is always value asking.

Can I Return Something To Home Depot If I Opened It?

In most cases, if you nevertheless have the original packaging and a receipt, you will be in a position to return the item inside of the allotted time. Nonetheless, if the merchandise appears to have been employed or has any put on and tear, the keep might refuse the return.


Can You Return Something Without a Receipt?

If the merchandise is unopened and a keep colleague is capable to locate the particulars of your first acquire on their method, you should be ready to return an product. If it has been opened, you could only be offered shop credit, fairly than a money refund, even so.

Can You Return Online Orders To Home Depot?

Items that are bought on the Home Depot web site can be bodily returned to the shop for an trade or refund.

What Is Home Depot’s Return Policy? What You Should Know
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How Long Does It Take For A Home Depot Refund?

Residence Depot refunds are processed through the original payment approach, whether it be PayPal, credit score or debit card, or through your Home Depot account. The time it normally takes for a refund to get to your account does range according to payment approach but must be total in two to 10 functioning days.

Related Read: Can You Return Paint to House Depot? What is Their Policy?


Property Depot is a well-liked and revered property improvement and residence refurbishment shop. It is properly regarded for its low prices and sizeable stock, and the business also offers a great refund policy. A lot of things consist of a one hundred eighty-day money again return, although some items are only accessible with a 30-working day or 90-day refund period. Things can be returned to the actual physical shop or by way of house collection, refunds are possible without having receipts, and you should get your funds back by way of the strategy you at first paid and inside of a period of 10 operating days.

Featured Image Credit rating: Property Depot (Image Credit score: Mike Mozart, Wikimedia Commons CC BY 2.)